Our Team

at Timberwalk

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Meet Our Team

Our team is comprised of dedicated and qualified professionals who are committed to providing excellent service to our community members.

Mike Traub portrait

Years at Riverstone: 13

Mike Traub

Vice-President, Riverstone Retirement Communities

Mike Traub portrait

Years at Riverstone: 13

With a bachelor of commerce specializing in hotel and food management, Mike began his career managing luxury first-class hotels. Over the next 20 years, he built on that experience, extending his expertise to include managing a range of retirement residences, as well as a variety of other innovative properties. Mike has garnered a solid reputation as a respected and ethical operator, earning top ratings from the Ontario Retirement Communities Association.

Now, as Vice-President of Riverstone Retirement Communities, Mike is excited about the opportunity to make a positive difference in people's lives and offer the same quality of care that his own grandmother once enjoyed. He's proud to be managing a company that aims to be at the forefront of retirement living in the Ottawa area. It began with Oakpark, then expanded to Bridlewood Trails, Maplewood, Carlingwood and Stirling Park. But it won't stop there; drawings and plans for future developments are on the horizon. Riverstone, like Mike, is just getting started.

Lynda Clingen portrait

Years at Riverstone: 7

T: 613-903-6136

Lynda Clingen

General Manager

Lynda Clingen portrait

Years at Riverstone: 7

T: 613-903-6136

With 20 years’ experience as a general manager in the retirement industry – including six years at Riverstone’s Bridlewood Trails location, Lynda had the opportunity to go “behind the scenes” earlier last year and be part of the opening of Riverstone’s newest property, Timberwalk. Her passion for working with retirees began in high school when she offered her services as a volunteer and then worked in various capacities in a retirement residence while completing her education. Lynda also served as president (2006-2010) of the Eastern Ontario region of the Ontario Retirement Communities Association (ORCA).

Lynda is committed to making the retirement residence experience a new and satisfying adventure for both the residents and their families. She also strives to instill a sense of pride and accomplishment in the staff who cater to their needs. She looks forward to a new adventure at Timberwalk!

Cindy Willins portrait

Years at Riverstone: 10

T: 613-903-6136

Cindy Willins

Marketing Manager

Cindy Willins portrait

Years at Riverstone: 10

T: 613-903-6136

Amy Maika, RN portrait

Years at Riverstone: 2

T: 613-903-6136

Amy Maika, RN

Director of Care

Amy Maika, RN portrait

Years at Riverstone: 2

T: 613-903-6136

Amy is a Registered Nurse with over 16 years of nursing experience, including 12 years at the Ottawa Hospital's Chest Disease Centre and Neurology/Neurosurgery, as well as 4 years with a large Ottawa area Family Health Organization. Quality compassionate care for residents, and their families, is Amy's #1 goal as she joins this Riverstone. With knowledgeable and caring team of nurses and PSW's Amy looks forward to meeting the needs of each of our residents and residents and delivering the highest level of care.

Amy is proud to join the amazing team at Timberwalk and looks forward to having your loved one experience the Riverstone Retirement Lifestyle!

Karen Courchesne portrait

Years at Riverstone: 10

T: 613-903-6136

Karen Courchesne

Office Manager

Karen Courchesne portrait

Years at Riverstone: 10

T: 613-903-6136

Karen Courchesne began her career with Riverstone in 2010. She has over 25 years of administrative and accounting experience. She stays on top of the day to day administrative elements at Timberwalk and keeps us all on track. Karen enjoys the rewards of welcoming new residents into their new home and sets high standards for herself and her reception team. She is a mom of two adult girls, loves competitive sports and staying active. Most recently Karen has become a brand new grandmother!

Duane Lepine portrait

T: 613-903-6136

Duane Lepine

Food Service Manager

Duane Lepine portrait

T: 613-903-6136

Born and raised in Ottawa Ontario, Duane began his culinary career just outside the city of Zurich, Switzerland. He quickly fell in love with food and had a passion for cooking for others. Upon finishing his formal culinary training with Algonquin College, he was quick to travel and worked for many great places and companies including Fairmont Hotels and Resorts, Holland America Cruise lines and The House of Commons. Prior to his move to the retirement residence industry, he led the culinary brigade of the prestigious Rideau Club. He is now bringing his culinary skills and insight to the residents at Timberwalk!

Denise Custodio portrait

Years at Riverstone: 10

T: 613-903-6136

Denise Custodio

Environmental Service Manager

Denise Custodio portrait

Years at Riverstone: 10

T: 613-903-6136

Denise Custodio emigrated from the Philippines with a secondary degree in General Sciences and an Associate Diploma in Forestry. He was proud to join the Riverstone team in 2010 and quickly rose to the position of Environmental Services Manager at their first retirement community - Oakpark. Here he developed a strong housekeeping, maintenance and laundry team who embraced his personal beliefs in dedication, loyalty, honesty and great customer service. Denise was excited to bring his knowledge and skills to Timberwalk and looks forward to his interactions with residents, families, contractors and employees ensuring once again that the day-to-day environmental services of this beautiful community runs smoothly and, most importantly, that the residents feel safe and supported.

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We will be more than happy to answer any questions you may have in regards to the Bridlewood Trails Retirement Community. Talk soon!

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Testimonials

What our Residents are Saying

“I feel so lucky to have chosen Carlingwood as my new home, I’ve made so many friends who have been both caring and supportive.  I feel like I’ve been given a new extended family.”

– Mrs. B. C.

“We are MGs children and we would like to thank everyone for their assistance with moving Mom to the assisted living floor. Special thanks to your wonderful staff – they go above and beyond the call of duty.”

– LG, AC and WM

“RE: Tornado Power Outage Sep 2018. To Kate and all the staff – thank you so much all of you for the wonderful job you did keeping everything going so well during the power outage. Especially to Henry and the kitchen staff for keeping us so well fed!”

– R&S H

“Hi Kate and Rico,
 Thank you for all you and the staff did during the power outage over the weekend. I was there most of the weekend and I saw what you and the staff were doing to keep things as ‘normal’ as possible and to make people feel secure and comfortable. I could see a lot of kindness and extra attention and security happening. I know the two of you were there most of the time. As a family member, that was very reassuring for me. 
Thank you for all that everyone did to get the residents through this. You two and the staff are amazing.”

– LM

“We are MGs children and we would like to thank everyone for their assistance with moving Mom to the assisted living floor. Special thanks to your wonderful staff – they go above and beyond the call of duty.”

– LG, AC and WM

“Over the months, she truly viewed it as home. She also made new friends, which helped her mindset tremendously as she was isolated in her old apartment and had no real social interaction outside family and doctors. She has been lucky to be relatively healthy and independent, but we always knew Carlingwood had solutions should she need additional assistance. It was also evident that the staff acted like a family (everyone knew everyone else and all just wanted to help) which significantly contributed to a positive environment. I know that culture is hard to cultivate and impossible to fake.”

– Chris